Politique d’expédition

Shipping Policy

How long does delivery take?
15-60 business days, (Note: The delivery time of pre-sale products is subject to the arrival time.)

Where does OU-YUAN ship to?
Most countries in the world
(Note: Shipping restrictions may apply to certain products due to factors such as local/state laws, hazmat materias,large or odly shapd items, or specific addres typesthat some carriers cannot deliver to.)

How will my delivery be shipped?
Cainiao International Logistics and SF Express International Logistics functions as our logistics patner to ship out your products. They wil choose the carrier that they think works best for our customers.

I ordered more than one item, Will they all be delivered at the same time?
We try to make sure allyour items reach you at the same time, Sometimes our products are not always sent together since different shipping options can be used.depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can l change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route,but you can cancel an order within 60 minutes and reorder with accurate detals.